Horizon Energy Group wishes to advise all customers that our Networks teams will be working until nightfall to try and resolve as many issues as possible.

We have to consider the safety and wellbeing of our team members and ensure that they are able to do their work in safe conditions. Work will again resume tomorrow morning.

We appreciate your patience whilst we work to keeping our community switched on.

We encourage you to visit www.facebook.com/HEGSwitchedOn or www.horizonnetworks.nz for updates once our teams are back at work.

For more information about preparing for natural disasters or civil emergencies, please visit the Civil Defence website at www.getthru.govt.nz. People can also follow the Bay of Plenty Civil Defence Facebook page at www.facebook.com/bopcivildefence or visit the Bay of Plenty Civil Defence website at www.whakatane.govt.nz/news/severe-weather-event-updates-april-2017#latest for the latest updates.

For radio updates, listen to your local radio station.